REFUND POLICY
Irlendor Studio LLC is committed to providing a satisfying shopping experience. If you are not satisfied with your purchase of men's footwear, you may request a return and refund in accordance with the following policy.
**Return Period**
Customers may request a return within 30 days of receiving the item.
**Eligible Items for Return**
Returns may be requested for items that meet the following conditions:
The item has quality issues;
The wrong item was received;
The item significantly differs from the order description;
Dissatisfaction with the item for personal reasons;
The item has been opened;
The size or style is unsuitable after trying it on.
**Non-Returnable Situations**
Returns may not be accepted in the following cases:
The item has been damaged by the customer;
The item has been intentionally altered, washed, or repaired;
The item is missing essential accessories or attachments;
The return request period has expired.
**Return Shipping Costs**
We cover return shipping costs for returns due to quality issues, incorrect items sent, or damage during transit.
For returns requested due to personal reasons (e.g., dislike, unsuitable size), the buyer is responsible for return shipping costs.
**Refund Processing**
Once we receive and inspect the returned item, we will process the refund within 3–5 business days.
Refunds will be issued via the original payment method; the actual time it takes for funds to appear in your account may vary depending on the processing times of your bank or payment provider.
**Return Request Process**
Contact customer service to submit a return request;
Provide the order number and relevant product information;
Receive return instructions after customer service review;
Ship the item back to the provided address;
Refund arranged after receipt and inspection of the return.
**Return Address and Contact Information**
Please contact our customer service team before initiating a return.
Phone: (928) 438-7196
Email: austin@irlendorstudio.com
Return Address:
34 E James Dr, Sierra Vista, AZ 85635
**Contact Us**
If you have any questions regarding our return or refund policy, please feel free to contact us:
Email: austin@irlendorstudio.com
Thank you for choosing Irlendor Studio LLC; we are dedicated to providing you with excellent service and support.